Refund Policy

At Whimbrel Consultant, your satisfaction is our priority. We follow a transparent and student-first refund structure that ensures accountability and fairness in every transaction.

• Payments made through our platform are securely processed via PCI-DSS compliant systems that protect sensitive data and uphold global standards.

• Clients receive automated invoices, secure access to transaction history, and receipts via their personal dashboards.

• In the unlikely event of a payment dispute or unauthorized transaction, our compliance team investigates promptly to resolve issues with urgency, professionalism, and full transparency.

We offer a risk-free 7-day refund policy for all mentorship sessions. If your expectations are not met within the first 7 days, you are entitled to a full refund, provided no policy violations or service misuse are detected.

For all refund requests, please contact: contact@whimbrelconsultant.com

Privacy Policy

Whimbrel Consultant values your privacy and is committed to protecting your personal information in full compliance with global data protection laws, including the UK GDPR, US FERPA, and other international education service regulations.

What We Collect
We collect only the data necessary to provide our services, which may include:

• Name, email, phone number

• Academic level and subject preferences

• Location and time zone

• Communication preferences

All data is encrypted and accessible only to authorized, trained personnel under strict confidentiality agreements.

How We Use Your Data
Your information is used solely to:

• Deliver mentorship and consulting services

• Customize learning experiences

• Maintain accurate service records

• Communicate securely and efficiently

What We Never Do

• We do not sell, lease, or share your personal data with third parties.

• We do not use your data for marketing without consent.

• We ensure no unauthorized access through our internal access control system.

Your Rights
You may request:

• Data corrections or updates

• Access to stored information

• Full deletion of your data (subject to legal obligations)

Requests can be submitted via our compliance officer at: contact@whimbrelconsultant.com

Data Integrity & Global Compliance

Whimbrel Consultant upholds global data protection standards and regularly audits our systems for compliance. Our zero-compromise policy ensures immediate response to any breaches, with clear escalation and reporting processes.